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FAQ - Bracket & Accessories

How do I adjust the bracket correctly? It keeps slipping.

Tighten the two central adjustment screws slightly. This makes it harder for the cheeks to move and the adjustment is easier.

The cheeks cannot be pulled out. What to do?

Make sure that all six screws are loosened.

You can finely adjust the pressure on the cheeks with the two centre adjustment screws.

The adhesive test does not work, the bracket does not hold.

Some cleaning and cockpit sprays contain silicone, which prevents adhesion.

Use a special degreasing silicone cleaner and repeat the application several times until the bonding works on this surface.

I have broken a part or need a different cable for my new mobile phone

No problem! We offer spare parts such as cables, adhesives and other components separately.

Just send us an e-mail to info@beevention.com.

My mobile phone is charging too slowly or the car battery is flat. What can I do?

VW often uses charging sockets with low charging power. Use the cigarette lighter with a suitable adapter instead.

'“'Attention:” The cigarette lighter does not switch off automatically when the car is switched off. It is best to pull out the plug after use to avoid a flat battery.